How we can help
EX/NES Cut & Stock is a local strip-layout utility for iOS. This page explains how to reach the operator if something in the app does not match what you expect—project limits, cut-plan rebuilds, per-stock confirmation, saved records, offcut pooling, demonstration file loading, or clearing data.
Before you write
- Note your iOS version and the app version shown in the App Store listing.
- Describe the screen (Workshop, Plan, or Record) and the action you took.
- If the issue involves measurements, include kerf width, minimum keep, strategy choice, and whether any stock length was already confirmed.
- Remember that cut plans are first-fit layouts; switching between “long lengths first” and “saved offcuts first” intentionally changes assignments.
We cannot see your on-device projects remotely. Please describe what you see or attach a screenshot from your device if helpful.
Contact
Email [email protected]. Messages are answered in English (UK) when possible. We do not operate a ticket portal, live chat, or telephone helpline for this app.
Privacy and terms
Data handling and permitted use are explained in the companion pages linked in the navigation bar: Privacy policy and Terms of use.
What this page is not
There is no web form on this page and no promise of same-day repair. Support covers the published offline utility; we do not provide remote project recovery because projects are not stored on our servers.